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Message when forwarding distributed transactions

Theres a complication where if I send an invoice to person X and he forwards it to Y, and then Y forwards it back to X, it goes to a dead end. I’d love if it gave an error message like “ This person forwarded this invoice to you” or if they’re trying to forward it to someone who already authorized it it just said “ This person already authorized this invoice “. I want them to be forced to make an opinion on the invoice, if that makes sense. 😊

  • Guest
  • Nov 5 2019
  • Not selected for implementation
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  • Admin
    Gøril Thue commented
    4 Jan 12:46pm

    Hi ,

    we do not have a message when forwarding , as you suggest, but the invoice will be sent to the approvers when forwarded, even if he have approved it earlier . In earlier versions the invoice "dissapared" from apprvers worklist , but this shold not be the case anymore .

    If so , pls contact Compello Support and we will look in to it again.


    Regards


    Gøril Thue

    Service owner Compello PROCESS

  • Admin
    Gøril Thue commented
    25 Aug, 2020 12:18pm

    Hi ,

    thank you for your idea.

    We will give an update as soon as a decision for this suggestion is done .

    Regards

    Gøril Thue

    Product Owner Compello Process