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Shown emailadress in outbound deliveries

For quality service using Compello Portal, the actual used emailadress for delivered invoices would be a great help in this communication. Using the information shown in the green light for outbounds and Actual Channel for delivered invoices, today, is only showing information about used email address sometimes. For better quality, since it´s actual data, this information should always be given.

  • Guest
  • Sep 24 2021
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  • Guest commented
    24 Sep, 2021 05:21pm

    This is a good comment and until now it has been shown where it is available in the receipt that we get back from the chosen delivery channel. We are now looking at incorporating the address used for each delivered document (email, phone. no. etc) as you describe. We will try to incorporate this soon.